We prioritize safeguarding your personal details and honoring your privacy. This Privacy Policy outlines our practices for collecting, using, sharing, and securing your data when you access our website, make bookings, or engage with our services online or in person.
We may gather the following categories of information:
Identifiable Information
Full name
Email address
Contact number
Postal address
Payment information (handled securely by third-party services)
Official ID (for verification of age and identity when necessary)
Reservation & Activity Data
Booking history
Preferences and specific requests
Usage of on-site services (e.g., spa, dining, gaming activities)
Technical Data
IP address
Device and browser type
Cookies and tracking methods
Interaction data with the website (e.g., pages viewed, clicks)
We utilize your data for these purposes:
To handle bookings and reservations
To confirm your identity and age
To facilitate secure transactions
To tailor your experience
To send confirmations and updates about bookings
To offer customer assistance
To enhance our website and services
To meet legal and regulatory requirements
We do not sell your personal data. However, we may share it with:
Trusted service partners (e.g., payment services, customer support tools)
Legal or governmental authorities, when mandated by law
Partners for promotional activities, only with your approval
We use cookies to improve your experience, assess site traffic, and provide customized content. You can control your cookie settings via your browser.
We employ standard security protocols to guard your data against unauthorized access, loss, or misuse. Financial transactions are encrypted and handled securely.
Depending on where you are, you may have the right to:
Access your personal information
Correct or update any inaccuracies
Request the deletion of your information
Revoke consent for specific uses of your data
Challenge or limit the processing of your data
To exercise these rights, reach out to us using the contact information provided below.
We keep your personal data only as long as necessary for the purposes outlined in this notice, or as required by relevant laws.
Our services cater to individuals aged 18 or above. We do not knowingly gather data from minors. If we find that we have inadvertently collected information from a child, we will promptly delete it.
We may revise this Privacy Policy periodically. Any updates will be posted on this page with the new revision date. We encourage you to revisit it frequently.
For any inquiries or concerns regarding this Privacy Policy or your data, please reach out to us.